Financial Hardship Center

• How do I check the status of a disability claim filed with Granite State Credit Union?
  

  If you have filed a disability claim through GSCU, you may check the status by utilizing this link.  Your claim number is required in order to access this information.

• When is the right time to contact Granite State Credit Union?
  

  We recommend that you contact our Credit Resolutions Team as soon as possible to review available options.

• What types of documentation will you need to show my hardship?
  
  • Detailed letter of hardship which explains your current financial situation, signed and dated by all loan borrowers.
  • Income documentation, if applicable:
    • Proof of income from all sources (paystubs, unemployment benefits, retirement income, social security benefits).
    • Termination letter from your employer on company letterhead.
    • Offer letter from your employer on company letterhead.
    • Document showing you have applied for unemployment benefits. 

    *Additional documentation and a hard credit inquiry is required upon review of your request.

• How can I directly reach the Credit Resolutions Department?
  

  You can reach our Credit Resolutions Department by:

  • Phone: 603-668-2221 ext. 3488
  • Email: creditres@gscu.org
  • Fax: 603-622-5202
• Will I lose any of my membership benefits?
  

  If your hardship is approved and processed, you may lose the ability to use our Skip-a-Pay program for the remainder of the year.